Legal

Privacy Statement

The Regional Municipality of Durham and the Regional Municipality of York are committed to protecting the privacy of all visitors to our site. We have taken appropriate measures to protect and ensure the privacy of any personal information you provide. The Regions are subject to the provisions of the Municipal Freedom of Information and Protection Act (MFIPPA).

The Regional Municipality of Durham and the Regional Municipality of York will not, under any circumstances, use any information provided by visitors for any purpose inconsistent with the purpose for which the information was provided, as stated on the Web page or contrary to the provisions of MFIPPA.

Terms of Use / Liability Disclaimer

Although every attempt has been made to ensure its accuracy, The Regional Municipality of Durham and the Regional Municipality of York make no warranties or representations, express or implied, concerning the accuracy, reliability or completeness of the information contained on this website. The Regional Municipality of Durham and the Regional Municipality of York do not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects, if any, will be corrected, or that websites or the server that makes them available are free of viruses or other harmful components. The Regional Municipality of Durham and the Regional Municipality of York do not warrant or make any representations regarding the use or the results of the use of the materials in Durham York Energy Centre website in terms of their correctness, accuracy, reliability or otherwise. The user assumes the entire cost of all necessary servicing, repair or correction. Neither Region nor its affiliated or related entities or its content providers are responsible or liable to any person or entity whatsoever (including, without limitation, persons who may use or rely on such data/materials or to whom such data/materials may be furnished) or any loss, damage (whether actual, consequential, punitive or otherwise), injury, claim or other cause of any kind or character whatsoever based on or resulting from any information or opinions provided in the Durham York Energy Centre website. The information on this website is provided on an "as is", "as available" and "with all faults" basis without warranty or condition.

The Regional Municipality of Durham and the Regional Municipality of York disclaim all responsibility for and do not warrant the accuracy, completeness or timeliness of the geospatial information presented throughout this site, including but not limited to maps, graphics, applications and technology; or the fitness of said information for a particular purpose. In no event will Durham or York Region be liable for any loss or injury caused in whole or part by providing the geospatial information or the technology; or for the consequences of any use made or action taken in reliance on the geospatial information presented through this site.

In the event of a discrepancy between the information contained on this website and the information contained in the records for the Durham York Energy Centre, the information contained in the records of Durham York Energy Centre shall be deemed accurate.

Links to third party sites

This website contains links to other websites that are created and operated by independent bodies and are therefore not under the control of the Regional Municipality of Durham or the Regional Municipality of York. Such external Internet addresses contain information created, published, maintained or otherwise posted by individuals, institutions, or organizations independent of the Regions. The Regional Municipality of Durham and the Regional Municipality of York do not endorse, certify or control these external Internet addresses and do not guarantee the accuracy, completeness, efficiency, timeliness or correct sequencing of information located at such addresses. Use of information obtained from such addresses is voluntary and reliance on it should only be undertaken after an independent review of its accuracy, completeness, efficiency and timeliness. These website links are provided for your convenience and do not imply the investigation or verification of the linked websites by either Region. The Regional Municipality of Durham and the Regional Municipality of York are not responsible and make no express or implied representations or warranties concerning the products, services or information found on the linked websites.

About the Website

For general questions, technical questions and information regarding this site, please contact the website team at info@durhamyorkwaste.ca.

Providing Personal Information via the Durham York Energy Centre Website

Most of the information accessible on the Durham York Energy Centre website does not require you to identify yourself. You may access it anonymously. However, the Regional Municipality of Durham and the Municipality of York does collect personal information about you when you choose to provide it. We collect only as much personal information as is necessary to assist you in conducting business with the Regions via the website. The only personally identifying information arising from your use of the Durham York Energy Centre website is what you voluntarily supply.

The Regions do attempt to provide you with multiple "channels" for conducting business (i.e. telephone, walk-in, mail-in) in addition to the Durham York Energy Centre website. If you have concerns about using the website to conduct your business with us, please be assured that alternative channels are available.

Why Personal Information is Collected

The Regions collect and retain personal information for the following reasons:

  • To process your requests for services, products or additional information
  • To communicate with you regarding services that you have requested
  • To meet legal and regulatory requirements

Use and Disclosure of Personal Information

The Regional Municipality of Durham and the Regional Municipality of York are the owners of the information collected on the site. The Regions do not use or retain personal information that you provide for any secondary purposes unless you have first been notified and your permission has been obtained. The Regional Municipality of Durham and the Regional Municipality of York will not sell, rent, share or otherwise disclose your personal information to any organization or individual outside the Region unless you are first notified and your permission is received, except in the following circumstances. The Regional Municipality of Durham or the Municipality of York may disclose your personal information:

  • To companies contracted to process your requests
  • For law enforcement purposes
  • For purposes of acting in an emergency to facilitate contact with your next of kin or friend if you become injured or take ill

From time to time the Durham York Energy Centre website may request information from you via surveys or ask permission to send you special offers. Your participation will be completely voluntary and you will have a choice of whether or not to participate. Any survey information will be used solely for the purposes of monitoring and/or improving the Regions' services and products. If you choose not to participate, you will still be able to use the website.

Protection of Personal Information

The Regional Municipality of Durham and the Regional Municipality of York take every precaution to protect your personal information on the website. We maintain security standards and procedures regarding unauthorized access to customer information to prevent unauthorized removal or alteration of data.

If you have any questions or concerns about the security of the website, you may send an email to info@durhamyorkwaste.ca.

Contact Information

Concerns regarding Access to Information and any related privacy issues should be directed to the Durham Regional Clerk:

By Telephone: 905-668-7711

By Mail: Regional Clerk
The Regional Municipality of Durham
605 Rossland Rd. E., Whitby, ON   L1N 6A3

Copyrights and Limitations of Use

The Regional Municipality of Durham and the Regional Municipality of York reasonably believe that making this information available for your inspection on this website is not an infringement or other violation of any intellectual property rights.

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